Privacy Policy

Updated 1/08/2018

Community Solutions values your support and respects the importance of keeping your personal information secure. This policy explains how we collect and use your personal information, both online and off, and how you can access, change or limit the information we collect.

Community Solutions has a separate policy specifically covering the protected healthcare information of our clients under the Health Insurance Portability and Accountability Act of 1996 (HIPPA).  To access this policy, please click on the HIPPA link on our website or use our contact information at the bottom of this policy to request a copy of our HIPPA policy.

  1. What information we collect

We do no collect individual information on persons who browse our website; we only collect the information you voluntarily submit to us. You may submit personal information to us either online or offline when making a donation, signing up for our newsletter, purchasing event tickets, completing a survey, or signing up for a training or workshop. The personal information you may be asked to provide includes:

Name
Email address
Postal address
Phone number
Credit or Debit Card Information
Company/Organization you work for

We do not use cookies on our website. We do collect aggregate, anonymized information on visitors to our website, including: total number of visitors, pages viewed, and other non-identifying information. This information is used to improve the overall usability of our website.

 

  1. How We Use Your Personal Information

Community Solutions does not disclose, sell, trade or rent your personal information to any individual, business, government entity or outside parties except: (i) to provide information, products or services you’ve requested through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercise our legal rights or defend against legal action; or (v) where you request Community Solutions to do so.

Except in the above circumstances, we use the personal information you provide to us for communication with you only, including through donation receipts, newsletters and other mailings, or to respond to your questions to us.

Your Personal Information will not be collected for any use unrelated to those discussed in this policy, unless you are also provided an opportunity to opt-out.

 

  1. Third Party Websites

Individuals who give to Community Solutions online are advised that our online giving page is hosted by Network for Good. We advise you to read their privacy and security policy (www.networkforgood.com/about/privacy). If you feel that this site is not secure for making an online donation, you can send a donation by mail or contact us for other donation options. Our contact information is provided at the bottom of this policy.

This website may contain links to other third party websites. Please be aware that Community Solutions does not claim any responsibility for the privacy practices of these third party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third party websites.

 

  1. Opt-In Policy

You may “opt in” to receive newsletters, promotional offers and other useful information from us. To unsubscribe from our emails, simply use the “Safe Unsubscribe” link at the bottom of any email received from us. Additionally, you may send us a request by email or mail to remove your name from our email or offline mailing list. Our contact information is provided at the bottom of this policy.

 

  1. Access to and Correcting Your Personally Identifiable Information

At your request, we are happy to provide you with a copy of all personal information we have on record for you. To correct or update your personal information please contact us by email, mail or phone. Our contact information is provided at the bottom of this policy.

 

  1. Amendments

Community Solutions reserves the right to amend this policy at any time. Community Solutions will contact registered users by e-mail, and shall also post a notice of changes on its web site, when and if the terms of this policy are amended.

 

  1. Contact Information

You may contact Community Solutions directly by mail, email or phone should you have any questions regarding this policy.

Community Solutions
9015 Murray Ave., #100
Gilroy, CA 95020
408-846-4704
cs@communitysolutions.org

I don’t know where I’d be without the help of Community Solutions. It provides me with stability. It means having support and people who believe in me. [Today] I am going to school. I am respecting myself. I am appreciating myself more.

Melanie, age 19, FSP-TAY Program

I no longer feel alone. I know I have an entire community that is ready to support me if I need it in the future.

Marta, age 40, Solutions to Violence

There's a lot of good things happening here. And I'm living proof of that. Change is possible.

John, age 49, FSP Criminal Justice Services Program

My grandson and my entire family would not have made it through this trying time without you. We were so lost and you helped us through.

Gloria, age 50, FIRST 5
ESCAPE